PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages acros...
App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help...
Let’s find out how to master this peculiar way of communication with your app users and form a good ...
Turbo VPN's road to success with app reviews management.
Last week Apple updated its guidelines, restricting developers from using custom in-app requests. Ho...
To keep the support team from doing rote work, sending the same reply over and over, AppFollow is la...
Try AppFollow for boosting your mobile growth
Mobile customer success. Discover why it’s key for reputation management and how to make it work for...
Customer obsession is a number one trend at the moment. Companies compete with each other trying to ...
How to boost your user acquisition through a strategy of working with user reviews and ratings. Find...
There's a misthought that 1-star reviews are the most important ones. However, ignoring the rest of ...
Sooner or later, developers and support agents run into the problem of prioritizing user reviews. We...
Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find...
Try AppFollow for boosting your mobile growth
How to reduce response time while increasing loyalty, attitudes, installs, and revenues when respond...
TL;DR: At the end of April Russian Federal Supervision Agency for Information Technologies and Commu...